ME05: Customer Service Essentials - Management Essentials Toolkit 5
The need to lead, model, and promote the values within a customer service environment is essential for business success. Explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment and how it links to profitability, success and your promotion!
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Access until 12 Jun 2020
90m ME Toolkit 5
Created by Martin Knowles
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