If so, I completely sympathise. No-body told me the rules either, until I was a middle manager when I got a great mentor. However, for the first few years I had to make it up. I would get things wrong, fail, upset people, get frustrated, give up, get ignored and generally fumble along. My intention was to do a good job, but without any boundaries, support or guidance on what ‘good’ looked like I just did what I thought was best. What my manager was great at then was telling me when I did something wrong. In fact I can count on one hand how many times I met with her in the first 2 years. On all those occasions it was because something had gone wrong and she told me what to do to fix it or face the consequences. I call that ‘Comply or Die’ management. Do what I say or else. Not great to be on the receiving end of that.
Over the last 20 years I have been learning, training, coaching, developing and guiding professionals, aspiring managers, managers and leaders. In that time I have noticed there are some patterns, some undeniable skills and competencies that are demonstrated by those managers and leaders that are successful.
When I started to apply them myself, I found that my performance and productivity improved. So I started to incorporate them into my training for managers and leaders. In the coaching I did, I would refer to keys to success that worked for me and my clients would go away, practice, and get similar results. It seemed that there were certain secrets to success that people just don’t know, that actually worked, and could be applied straight away.